SPARSH - IMPORTANT UPDATE ON MIGRATION
SPARSH- LATEST UPDATES FOR ALL DEFENCE PENSIONERS BEING MIGRATED FROM BANKS. (UPDATED - 13 MAR 2023)
A large numbers of Veterans are being migrated to SPARSH. THERE IS NOTHING TO PANIC – PLEASE RELAX your pension will continue under any circumstances.
Before one is migrated it is essential to update AADHAR CARD / PANCARD and Email address with your bank. Ensure THAT one uses PINCODE as given on Aadhar in SPARSH as well.
(DO NOT VENTURE ANY CHANGE OF YOUR NAME ON THESE CARDS UNDER ANY CIRCUMSTANCES)
PCDA (P) has been directed that NO PENSION WILL BE STOPPED ON MIGRATION IF the ALC/MLC had been completed alreasy with bank or on SPARSH.
However for others who have been SPARSHED and if ALC has not done till today pension may stop till ALC is completed. Such pensioners are advised to visit any nearby CSC to complete ALC if you are affected.
A total of 160000 ALC/MLC are still pending as on date ias such the Pension will not stop
The SBI, PNB, HDFC Bank & BOB have signed a MOU with MoD to provide service centers in most of their branches spread all over India where pensioners can get the SPARSH services FREE in their CPCs (Common Service Centres) This will help pensioners who do not have facility to log in themselves located in remote arears.
To find a CSC( Common Service Center) near your place a link has been provided in SPARSH website
(defencepension.gov.in)
In Noida PNB Sector-27 has established their CSC..
HOW TO CHECK IF YOU HAVE BEEN MIGRATED TO SPARSH.
Log in to *SPARSH website* htpp://sparsh.defencepension.gov.in)
Go to SERVICES TAB
Go to TRACK
Go to TRACK MIGRATION
ACTIONS ON RECEIPT OF MIGRATION INTIMATION - STEPS
you will first get a sms from bank to give you the news and next you will get sms from pcda giving you the good news and following details :-
Pensioner ID
User name (Pensioner ID with suffix01)
Password ( Please change after LOGIN)
Advise to contact RO/STN HQ or Call 180018055325 for o RECEIPT OF SMS
1. Enter both user name* (14 digit) and *password* received from PCDA (your user name is your Sparsh PPO number suffixed by 01, if password is not received go to forgot password option, and key in OTP received by registered mobile. You will get initial password)
2 *I'm not a robot* on left side click
3. Change password. ( new Password should have Capital letter, small letter, special characters @/#/ &, Numbers). Please keep the user ID / password safely written in your diary for future use.
4. Next Log out .
5. Again Login using. ( new password.)
6. *Alert* screen shall come. Read & click *ok* .
7. *Acknowledgement* (Undertaking of Refund of Excess Payment) will come. Read and click *Next* .
8. *Acknowledgement* (Consent to use of Aadhar to avail Pensionary benefits through SPARSH) will come. *I Agree* below click *Yes* & click *Next*.
9. *Acknowledgement* (Consent for receiving notifications on mobile number and email ID) shall come. Read & click *E_Sign Declaration* .
10. *Confirmation* (You will be redirected to C-DAC website to e _Sign the declaration) will come. Read & click *Ok* .
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11. C-DAC screen select Aadhar Number.
12. *Aadhar No* enter.
13. Select Aadhar OTP .
Declaration Box. Touch and ensure Tick Mark.
*GET OTP.*
*Submit*
14. Here you shall get OTP 6 digit on registered mobile number of Aadhar FROM AADHAAR WEB SITE.
*Enter OTP* .
*Submit*
14. We are processing your request, please wait....
15. Once Processing complete *Acknowledgement* shall come. Below that 'Declarations file e_signed successfully‘ and be seen. *Submit* click .
16. *Confirmation* (Do you wish to submit Declaration?) *Ok* click .
17. *Acknowledgement* (Your data has been submitted successfully You will now be redirected to 'Track Status’) .*Ok* click .
18. Next screen that appears - press 'Refresh‘ next will come Screen/ information
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19. Log out and log in back again.
20. In the Screen touch the three *Line* Next *My Profile* click
21 Next *Manage Profile* click details - *Update Profile* (Personal, Service, Family, Bank, Other, Nominee, Documents) Check and verify all details, you can correct all the errors here then press Next, Next , details
and then click *update*.
(Note - To Amend Data : you shall click Mark / Symbol in the Action column. Or left side near Details you shall see a pencil symbol, click and amend / do corrections.)
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"Now you complete Personal Data Verification (PDV) "
22. Log Out .
23. You can use the user name and new password , log in to submit . *Life Certificate*.
Note:
1.If you use Jeevan Pramaan for Life certificate ensure you select PCDA SPARSH as your banker.
2. If you use Manual Life certificate download it from site ,get is signed by any authority as in the past and then upload the same
Note:- if you are pre 2016 pensioner you will not be allowed to amend personal data, so srl no 20 will be by-passed. However, SPARSH is in the process of opening up this also shortly.
For migrated pensioners who are unable to view their SPARSH PPOs, the same is under process by SPARSH and will be available once finalized by SPARSH.
FEW IMPORTANT LINKS
Please ensure that the PINCODE you add is same as that of your AADHAR Card
To check list of pensioner whose ALC is due
https://pcdapension.nic.in/pcda/view-sparshppo.php
For Future submission of ALC for SBI account holders only sparsh_sbi_pen.pdf (pcdapension.nic.in)
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If you don’t receive LOGIN details within 15 days Lodge A Complaint (pcdapension.nic.in) use CPGRM option
CSC Locator SPARSH
(defencepension.gov.in)
To know identification status SPARSH (defencepension.gov.in)
If you have LOGIN details you can update your mobile SPARSH (defencepension.gov.in) and Aadhar Number
ANNUAL LIFE CERTIFICATES -
Pensioners who has submitted life certificates to their Banks/PDAs in Nov 2022, will now need to submit ALC in Nov 2023. The earlier requirement of the same on migration to SPARSH has been done away with. However those who have been migrated but did not submit their life certificates till now may do so on Jeevan Pramaan now.
SUBMISSION OF LIFE CERTIFICATE BY NRI PENSIONERS -- NRI
pensioners/family pensioners have to submit their life certificate ·for current year through following way/ method as per Proforma No. 5 of Appendix-11 of DPPI-2013 issued by an authorized official of the Embassy /High Commission of India, Consules of Indian Consulates or a Notary Public or an officer on an Indian Public Sector Bank attached to its branch in the country, where the pensioner is residing.
i) Through e-mails on mail IDs of SPARSH operating groups mentioned as under:-
sparsharmyco.dad@gov.in ---- For CO (Army)
sparsharmypbor.dad@gov.in ---- For PBOR (Army)
sparshnavy.dad@gov.in ---- For CO (Navy) & PBOR (Navy)
sparshairforce.dad@gov.in ---- For CO&PBOR (Air Force)
sparshcivilian.dad@gov.in ---- For Def Civilian Pensioners
ii) Through post addressed to the PCDA (Pensions) , Prayagraj- 211014 (U.P.) India
FORM NO. 5
(Referred to in Para 68 and 72.4 (Vi)
Life Certificate
Certified that Shri / Smt ........ ............................................... holder of PP0 No. ............................ .......... ................ PS NO. / TS
NO ..... ` ............. .... ... issued By ............ .................. ....... is alive on this date ........... 2023.
Station ............... Signature ..................................... ....
Name ..... ...-............ ...................
Date .... seal Desigration Qf Authorised Officer ........
OUR OLDER POST- DO READ
PROCESS OF SPARSH MIGRATION
1. When your account is migrated from the Bank's CPPC to PCDA(P)’s SPARSH you will get an SMS giving your username and password for SPARSH Login at portal https://sparsh.defencepension.gov.in/ . Ensure that you save ..
this information and use it for registering on the SPARSH portal. All details on SPARSH - are available on the PCDA portal https://pcdapension.nic.in › pcda › oc-sparsh ( Also ref their Circular No 647). This youtube video also carries some details -
https://youtu.be/o4SEhl21HDg
SPARSH NOTIFICATION - DLC NRI
2. PROGRESS SO FAR
2.1. The first phase of Migration of Pension from Legacy System to SPARSH was commenced wef 17 November 2021. During this phase around 5 Lakh Post 2016 Defence Pensioners (From Jan 2016 to Aug 2021) were migrated to SPARSH by the April 2022. As in Oct 22 the migration of pre 2016 pensioners has also begun and is likely to be completed by end Dec this year (2022).
2.2 Some of the Migrated Pensioners have also received e-mail/SMS from SPARSH regarding creation of their SPARSH account, Pensioner Id, Username & Password to login their portal. It is therefore paramount that we as Veterans understand the SPARSH methodology and learn the same on your laptop. Brig Bansal has shared at the end of this post how to log into the SPARSH acct.
2.3. In due course of time, every SPARSH Pensioner will be allotted with a 12 digit Pensioner ID number. It should be kept in mind that, your 12 digit Pensioner ID is your SPARSH PPO No too. Another important fact is that, if you add 01 to your Pensioner ID as Suffix, then this 14 digit number will be your SPARSH Username to login your SPARSH account. For example, if your Pensioner ID is 236201500203, then your SPARSH PPO No is also the same 236201500203 and your Username is 23620150020301 (NOTE ADDING 01 in the End).
Caution . The Password as forwarded by SPARSH, is a System Generated Password & it should be changed immediately and a new Strong Password should be created by the Pensioner for the Safety & Security of his SPARSH Account. Doot forget to note it down in your diary should you forget which is most likely at our age.
2.4. Now let's analyse how the SPARSH PPO number is allotted to the Pensioners. Actually the SPARSH PPO number is assigned in a logical way and here each digit has its own indication.
2.5. The SPARSH PPO No is a 12 digit number. Out of 12 digits, the first three digits ( from L to R) indicate the Service and Category of the Pensioner. Here Service refers to - Army, Navy, Air Force & Defence Civillian and Category refers to - Officer & Personnel Below Officer Rank (PBOR). Details of the same is enumerated below --
101 - Army Officers
102 - Army officers of AMC, RVC, MNS, ADC & TA
201 to 250 - Army PBOR
301 - Navy Officers
401 - Navy PBOR
501 - Air Force Officers
601 - Air Force PBOR
402 - Defence Civilian Officers
701 - IDAS (Indian Defence Accounts Service) Officers
801 - Defence Civilian PBOR.
2.6. For further clarity of the above facts, let's take an example of a SPARSH PPO No, so to say - 236201500203. For better understanding, let's re-arrange the 12 digits of this PPO number will be - 2 36-2015-00203.
(a) The 1st digit ( 2) indicates the Pensioner is from Army (because 1 & 2 is allotted to Army). And the 2nd & 3rd digit ( 36) indicate the Record office of the Pensioner. Record Offices of the Army have been allotted Code numbers from 01 to 50. In this series, 36 is allotted to AEC Records. Hence 236 indicates that, this PPO belongs to an Army Pensioner & his RO is AEC Records. Some other Record Offices have been allotted the following codes -
ASC (S) Records - 40
ASC (MT) Records - 41
MEG Records - 22
and so on......
(b) 4th to 7th digit ( 2015) indicate the Year of Retirement of the Pensioner.
(c) 8th to 12th digit, that means the last five digits indicate the Running serial number of PPO. In this case it is 00203
2.7. Further, when the first Corrigendum PPO is generated, 01 is added with the PPO number as suffix. For Example : 236201500203-01 . If second Corrigendum PPO is generated 02 will be added as suffix and so on.....
2.8. Action to be taken by Pensioners after getting message from SPARSH :-
(a) Open the SPARSH Website by typing - sparsh.defencepension.gov.in and once the Website is opened, Login to your SPARSH Account by using the valid Username & Password as forwarded to you through email/SMS by SPARSH.
(b) Change the Password & create a Strong Password as per the instructions given therein.
(c) Next important task is PDV (Pensioner Data Verification). Unless & until your PDV is not completed, you can't proceed into your SPARSH Account.
(d) After completion of PDV, check your Pending Personal Data like Aadhaar, PAN, Home address etc. If not updated, complete the same.
(e) Once your Aadhaar & PAN is updated in your SPARSH Account, submit your DLC (Digital Life Certificate).
IMPORTANT It should be borne in mind that, your DLC can only be submitted successfully in SPARSH, if your Aadhaar has already been updated in your SPARSH Account, otherwise not.
2.10 We thank the SPARSH Pensioner of the First Phase Migration who has very kindly shared this information out of his experience. Big Thank You Sir from INDIAN MILITARY VETERAN🙏
3. SPARSH SOME IMPORTANT ASPECTS
3.1. What is the SPARSH ? (System for Pension Administration (RAKSHA) (SPARSH) SPARSH is the acronym used for “System for Pension Administration Raksha” and is an integrated system for automation of sanction and disbursement of Defence Pension.
3.2. What does it imply ? Physically your pension account remains in the same bank & branch but the processing activity which was being done by the bank’s CPPC gets shifted from the Bank to SPARSH under the aegis of PCDA(P) Allahabad. In effect it means that all activities related to your pension will now be with PCDA wef 01 Sep 2021.
3.3. How is it being Implemented ?
3.4. For Veterans and Veer Naaris:
i. In July 2022 all Pensioners (Pre Sep 2021), of all Private & Nationalized Banks have been migrated from CPPC to SPARSH controlled by PCDA(P) Allahabad for disbursement of pension. Fifty percent of 30 Lakhs accounts of Defence Pensioners were transferred to SPARSH intially and the balance were planned wef March 2022.
ii. Thereafter banks CPPCs will have no role in the disbursement of your pension or redressal of any of your grievances related to your pension or accepting your life certificate.
4. FOR SERVING PERSONNEL
4.i. SPARSH is applicable to all retirees wef Sep 2021 onwards.
(I) That means those who are retiring wef Sep 2021 onwards, their pension documents have to be processed on line through SPARSH by respective Defence accounts sections through PCDA (P) Allahabad.
ii. It means an individual has to forward hard copy of his documents to respective Defence accounts as earlier and to be forwarded through mail, on id provided to respective records (for JCO & Ors etc.).
iii. Thereafter it will be uploaded online through SPARSH. Hence no more hard copies to be forwarded to PCDA (P)
Allahabad, as it used to be done earlier. Where many times there used to be delay in reaching documents to the concerned officer, documents used to get misplaced.
iv. All these retirees are and future retirees will be getting their pension through SPARSH.
5. Some Points/ Implication of the Changes:
a. Portal operating agency being CDA Pension, Allahabad, all PPO numbers are expected to be regenerated starting with numbers 101.....old PPO numbers are likely to be superseded.
b. All officers who have received their user ID and Password from PCDA pension Allahabad to log in at sparsh.defencepension.gov.in and validate their basic data.
c. Henceforth pension will be credited on the last day of the month.
d. If a new PPO number is allotted, kindly resubmit your Life certificate NOW with the new PPO number and select SPARSH as the pension disbursing authority.
e. Important: Once your pension is transferred to SPARSH, every individual will get a USER NAME & PASSWORD message on their mobile to LOGIN ON SPARSH. Please save that message and once you login on SPARSH you can create your new password for security. This is just like logging into a bank site for checking our Salary slip and other issues related to our pension. However your pension account with the bank will remain the same.
f. Important: Once transferred to SPARSH - your PPO, corrigendum. Form 16. Life Certificate Pension slip, lodging of grievances - all will be on SPARSH. Hence please save your Login User ID and Password.
6. Updated PCDA SPARSH helplines & TOLL-FREE
Mobile 18001805325
05322421877
05322421879
0532242188
NOTE - As per the reports received no consent will be taken from pensioners for migration to SPARSH. A LINK was INCLUDED AS IN JUN 2022 BUT WAS NON-OPERATIONAL, . It seems that this has since been dropped.
IMPORTANT LETTERS FOR REFERENCE (CLICK ON THE TITLE BELOW)
(a) स्पर्श के सवाल SPARSH FAQ
(b) NATURE OF CERTS IN SPARASH
(c) SPARSH GUIDE HANDBOOK BY SAINIK SAMACHAR YTC
(d) SPARSH MIGRATION AIDE MEMO
(e) SUBMISSION ALC - GoI OM DT30.9.2022
(f) CIRCULAR 222 ANNUAL LIFE CERT Submersion Cert
(g) Circular-653 Simplification of Pension Payment procedure
(h) OFFRS WHO CAN SIGN THE ALC
(j) SAMPLE SMS- RECEIVED ON MIGRATION
(k) MANUAL LIFE CERT
7. To check the status of migration into SPARSH, following steps be followed:-
(a) Go to PCDA (P), Allahabad website through the link
https://pcdapension.nic.in/pcda/index.php.
(b) You will see a Tab - Migration onto SPARSH which contains
Sub Tab- Check Status.
(c) You will be taken to new page which show- will know YOUR SPARSH PPO.
(d) You can check your SPARSH PPO by feeding any one out of
three drop down fields:-
(i) ePPO No.
(ii) *Personal No* .
(iii) Bank Account Number.
(e) In the second field i.e. Enter Option Value, ie. Your bank account number. enter details of fields selected and after the image verification, click submit.
(f) You will be able to see your PPO details on the screen
including the SPARSH PPO No, if migrated.
(g) The SPARSH PPO No. becomes your login id by SUFFICING 01 i.e. at the end of your SPARSH PPO number* .
(h) Please login into the SPARSH website at URL --
https://sparsh.defencepension.gov.in and use forgot password to
generate your password.
(j) Now the Pensioner would receive a message on registered mobile number which would contain the password for login.
For downloading the manual life certificate
go to services >
identification >
manual life certificate,
you can download the manual life certificate and get it signed from the authorised persons, you need to upload it
The site is quite user friendly and provides all details which can be seen after login including pension slips, pension details etc.
ANNUAL LIFE CERTIFICATES (ALC)
SUBMISSION OF ALC ON MIGRATION TO SPARSH --
1. PENSIONERS LIVING ABROAD --
When they migrate to Sparsh, they will continue to get Life Certificates countersigned by Indian Mission and mail these to as follows email IDs, tasked for receiving life certificate of NRI SPARSH Pensioners:-
*Army Officers* :- sparsharmyco.dad@gov.in
*Army JCOs/ORs* :- sparsharmypbors.dad@gov.in
*NAVY* :-sparshnavy.dad@gov.in
*Air Force* :- sparshairforce.dad@gov.in
*Civilians* :- sparshcivilian.dad@gov.in
Common Reasons For Non-Submission of Certificates on Line :-
1. Life Certificate had to be submitted by extended last date of 31 Mar 2023. (Irrespective whether done in Nov 2022 to the bank).
2. *Wrong Life Certificate*. Some pensioners have submitted Digital LC on Jeewan Pramaan Patra Website by selecting their Bank as Pension Disbursing Authority.
3. The correct selection is Pension Sanction Agency: Defence PCDA(P) Allahabad Disbursing Agency: SPARSH:PCDA(P) Allahabad
4. The SPARSH PPO number, sent by PCDA(P) via SMS as *Pension ID* (12 Figure Number) had to be filled and not the old PPO number.
5. All affected pensioners are required to re submit their Life Certificate (Digital/Manual) so that their pension is continued.
6. Please see the attached screenshot for correct settings in drop down menu for Digital Life Certificate.*(To be told to the postman)*
7. The cost of submitting DLC via nearest post office is Rs 70 only.
8. Having an Aadhar Linked mobile is necessary for DLC for OTP verification.
NOTE -- Pensioners can submit Manual Life certificate to PCDA, the format is available under services on the SPARASH web site mentioned above (https://sparsh.defencepension.gov.in) after log in.
OFFICERS AUTHORISED TO SIGN THE MANUAL LIFE CERTIFICATE..
Officers Authorised to sign Manual Life Cerificates - Life certificates issued/signed by one or other of the following authorities/persons can be accepted:
i. A serving or pensioned person exercising the powers of a Magistrate under the criminal
procedure code (Act-V of 1898).
ii. A registrar or sub-registrar appointed under the Indian Registration Act 1908 (XVI of 1908).
iii. A Gazetted Officer.
iv. A Munsif.
v. A police officer not below the rank of Sub-Inspector incharge of Police station.
vi. Master, a Departmental Sub-Post Master or an Inspector of Post Office.
vii. Officers of the Reserve Bank of India and other PSBs in respect of pensioners drawing
pension from Banks.
viii. The head of the village Panchayat, Gram Panchayat or Head of an executive committee of a village.
ix Retired Commissioned officer of the Armed Forces in respect of pension bill form
HOW TO LOG INTO THE LOCATION OF THE MANUAL LIFE CERTIFICATE...
log in at http://sparash.defencepension.gov.in
use log in ID and Password
click on three vertical dashes on left top
you will see your personal particulars
click on perform identification
select manual life certificate and then generate MLC Number
Initiate request after down loading MLC
MLC will be generated . with mlc number and Regtl Numberetc
fill up the details of veryfying officer get his signatures and stamp as per instructions on the MLC.
Now go back to sight log in and come to the las tpage from where the MLC was generated there you will have option of uploading the scan copy of your MLC.
after this on page e verify by using aadhaar card, you will get OTP enter the OTP and SUBMIT
processing then download option will come, download as pdf and see your certificate. check all details.. note the nextdate of submission.
ON MIGRATION TO SPARSH FOLLOWING SMS IS RECEIVED ON REGISTERED MOBILE PHONE.
NATURE OF CERTIFICATES - ON SPARSH..
WATCH SPARSH Videos for Pensioners.
i. Services available on SPARSH for Pensioners/family Pensioner.
ii. How to change password on SPARSH.
iii. How to perform PDV on SPARSH.
iv. How to manage profile & perform identification including tracking.
v. How to view PPO/Corr. PPO/LPC/Pension slip etc.
vi. How to lodge grievances on SPARSH(Payment related).
vii. Identification process in SPARSH
viii. Role of HOO(initiator and verifier) under SPARSH
ix. How to initiate Family Pension ( after disqualification of existing pensioner) on SPARSH
x. How to intimate death of Pensioner on SPARSH
xi. Departmental Admin creation of new users.
xii. Departmental Admin, Editing/Updating of user details.
xiii. Departmental admin, Swapping of users to posts.
SPARASH LOG IN KAISE KAREN - https://www.youtube.com/watch?v=-vSdCY6bF9A
SPARASH DATA VERIFICATION https://www.youtube.com/watch?v=wQGAqkRLEIo OR
https://www.youtube.com/watch?v=HofyOeHUr9g
SPARSH - HOW TO CREATE LOG IN AND PASSWORD -- https://www.youtube.com/watch?v=Hzp6RgaNkdA
Life certificate Submit to PCDA Sparsh Pension On Mobile PCDA Sparsh submit Life certificate :-- https://www.youtube.com/watch?v=K8s_X5IrWbE
SPARSH Pension should not stop Watch- https://youtu.be/jYWnfHCJOdo
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KINDLY NOTE THAT YOUR OWN EXPERIENCE, REMARKS AND COMMENTS ON "SPARSH" ARE MOST WELCOME WHICH CAN BE SHARED WITH OUR "INDIAN MILITARY VETERANS website" , BY PLACING THEM AT THE END OF THIS PAGE DIRECTLY OR THROUGH EMAIL ADDSD TO SUBBA2123@GMAIL.COM WITH SUBJECT " COMMENTS- SPARSH FOR UPLOADING HERE.
THANK YOU OUR DEAR VETERANS.
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