SPARSH - HOW TO ACTIVATE ACCOUNT

SPARSH - HOW TO ACTIVATE ACCOUNT

 NO INFORMATION -  HOW TO ACTIVATE YOUR ACCOUNT WITHOUT TEARS SIMPLY AS A LAY-MAN (UPDATED 16 Oct 23)

1.    A very large number of pensioners have already been migrated to SPARSH that their recent Pension had been remitted by PCDA (P) through SPARSH as informed by their banks on their registered mobiles.

2.    However it has also been seen that many have not received the log in ID and the Password  or in some cases SPARSH PPO number has also not been given.   in case SPARSH PPO Numbe has been provided one can ........  (CONTD BELOW)

 still go ahead using the Forgot Password option as explained in this post. In the case of no-intimation what so ever, one needs to go through couple of easy steps to know the SPARSH PPO Number as mentioned below:-

3.   STEP ONE -  On your Laptop/Mobile using Chrome browser open the site  https://sparsh.defencepension.gov.in/,  it will open the home page for the pensioner showing LOGIN on top right, a POP UP appears.

        NOTE - This site is Geo Fenced and cannot be accessed outside the boundaries of India.  However, as suggested by one of our members NRI Veterans in USA  may hire a private VPN to India in USA for just $ 10/- a month and access the SPARSH site to activate their accounts etc. We donot know if such facility is also available in other countries and we will like to have a feed back on this.

      As the home page opens there may be a POP UP titled Alert may come up as in the screen shot below :- 

         Click on Click Here (green Coloured) in this POP Up, It will straight take you to STEP --FOUR ,  below , Proceed as per steps thereafter. Alternatively one can Click OK , the POP UP will disappear leaving the Home page on your screen for log in or Forgot Password Option..

           However this POP up may not come up and one sees the home page as given below:-

STEP - TWO   -  As you see the above page scroll down under the QUICK LINKS and further down to reach "VIEW ALL SERVICES" shwn as under :- 

STEP - THREE -  on clicking on VIEW ALL SERVICES (Red Arrow) the new window will open with a list as shown below along side -

       

 Select the option highlighted with red     rectangle

                  ie

 Know Your SPARSH PPO and Identification Status

       This option will expand here itself.

Click on the CONTINUE Button here to go to next step

 

STEP-FOUR  -  the new window as below (image) will open . 

NOTE - Some change has been made here by SPARSH that rather than one field now two fields have been added requiring inserting two of the data out of four (Bank Acct No, Personal Number, Sparsh PPO No and E-PPO Number)

                 

  Here click on drop down arrows in the boxes  SELECT AN OPTION bounded with RED Rectangle. The drop down menu has few choices  to take, we recommend to select the Your Bank Account Number as first and second could be IC Number or PPO Number ie Sparsh or e-ppo. 

               Enter the bank account number in the adjacent box, 

               

               Type in the CAPCHA / CODE as seen, 

               Now click on SEARCH.  Data will open below.

STEP - FIVE -  Scroll down and you see host of information on your account only if you have been migrated to SPARSH. Note these details in your diary . 

You are done ,

      NOTE DOWN THE SPARSH  PPO NUMBER TO COMMENCE THE PROCESS FURTHER. CHECK YOUR DATA THAT HAS BEEN UPLOADED BY YOUR BANK. iF THERE ARE MISTAKES DONOT BOTHER FOR THE TIME BEING.

The SPARSH PPO number for the army veterans begins with 101 followed by the year of retirement and five figures of your PPO number. ADD 01 AT THE END - THIS WILL BE PENSIONER'S  LOG IN ID to log into SPARSH site as mentioned above. (Please note that suffix for Family pensioner will be 02 and for dependent pensioner it will be 03 in place of 01, i.e a total of 14 digits)

CLICK on LOGIN at top right of the page and proceed with log in ID and Forgot Password to generate your NEW password as per the steps given in the succeeding paragraphs  for your convenience. 

ACTIONS ON RECEIPT OF MIGRATION INTIMATION - STEPS

A.   On migration to Sparsh your pension should be coming from PCDA to your Bank you can get this indication from the SMS of credit received from the Bank.

B.   You should also be getting a SMS from PCDA intimating the migration together with following details:-

Pensioner ID (Same as SPARSH PPO)

User name (Pensioner ID with suffix 01)

Password ( Please change this after LOGIN)

Advise to contact RO/STN HQ or Call 180018055325 for help

    

(In many cases the password has not been received but the SPARSH PPO number has been received or has been found out as per procedure given above - Not to worry one will still bash on by generating the password through FORGOT PASSWORD as mentioned in the succeeding paragraphs)

FOR LOG IN AND ACTIVATING YOUR ACCOUNT 

(step wise procedure)

STEP - 1.  Open the Sparsh Sit - https://sparsh.defencepension.gov.in and click on the LOGIN on top right of the web page. .   Enter your user name* (14 digit) and your  *password* received from PCDA (your user name is your Sparsh PPO number suffixed by 01).   

     NOTE -  In case the password is not received then click on Forgot Password option, the window that opens will ask you to key in your user Name, On doing so you will receive OTP on your registered mobile phone. Enter the OTP in the space on the web page. You will receive the initial password on your phone. Now you can log in for the next step with this password so received on your mobile.

STEP - 2    click on *I'm not a robot*   on  left side after log in.

STEP - 3.   Change this  password with your own password. ( new Password should have  Capital letter, small letter, special characters @/#/ &, Numbers) The password must have 8 to 12 characters.. Please keep the user ID / password safely written in your diary for future use. 

STEP - 4.   Next - Log out .

STEP - 5.   Again Login using. ( new password selected.) 

STEP - 6.   *Alert* screen shall come. Read & click *ok* .

STEP - 7.  *Acknowledgement* (Undertaking of Refund of Excess Payment) will come. Read and click *Next* .

STEP - 8.  *Acknowledgement* (Consent to use of Aadhar to avail    Pensionary benefits through SPARSH) will come. Tick  *I Agree* on left bottom   below click *Yes* & click *Next*. 

        NOTE - In some cases it does not proceed beyond this step, One can try using a good android mobile phone to do the PDV from here.

STEP - 9.  *Acknowledgement* (Consent for receiving notifications on mobile number and email ID) shall come.  Read & click *E_Sign Declaration* .

STEP - 10. *Confirmation* (You will be redirected to C-DAC website to e _Sign the declaration) will come. Read & click *Ok* . 

STEP - 11.   C-DAC screen select  Aadhar Number.

STEP - 12.   *Aadhar No* enter your Aadhaar Number without any spaces.

STEP - 13.   Select Aadhar OTP .  

Declaration Box. Touch and ensure Tick Mark.

*GET OTP.*

*Submit* 

STEP - 14. Here you shall get OTP 6 digit on registered  mobile number of Aadhar FROM AADHAAR WEB SITE. 

        *Enter OTP*  . 

          *Submit*  

           We are processing your request, please wait.... 

STEP - 15.   Once Processing complete *Acknowledgement* shall come.  Below that  'Declarations file  e_signed successfully‘ and be seen. *Submit* click .

Note - TOTP (TIME BASED ONE TIME PASSWORD) At this stage many PENSIONERS are facing problem which is basically that the Aadhaar Server may not be responding in time.     Therefore we suggest that in place of Aadhaar OTP tick mark Adhaar TOTP, The instructions on the right "how to generate TOTP may be read. Here you need to have m-aadhaar app on your mobile installed. Once installed on phone just open the App click on My Aadhaar at the bottom row and delect TOTP in the next screen it will be displayed and the timer will move in circle, Enter this TOTP in the browser , submit and its done.

STEP - 16.  *Confirmation* (Do you wish to submit Declaration?)  *Ok* click .

STEP - 17.   *Acknowledgement* (Your data has been  submitted successfully You will now be redirected to 'Track Status’) .*Ok* click .

STEP - 18.   Next screen that appears - press 'Refresh‘ next  will  come Screen/ information 

STEP - 19.   Log out  and log in back again.  (YOU ARE DONE)

STEP - 20.   In the  Screen  touch the three *Line* Next *My Profile* click

STEP - 21    Next  *Manage Profile* click details - *Update Profile*  (Personal, Service, Family, Bank, Other, Nominee, Documents) Check and verify all details, you can correct all the errors here then press Next,  Next , details  

and then click *update*.

 

(Note - To Amend Data : you shall  click  Mark / Symbol in the Action column. Or  left side near Details  you shall see a pencil symbol,  click and  amend /  do corrections.)

            "Now you complete Personal Data Verification (PDV) "

STEP - 22.   Log Out  .  �

Once you log in again go to documents and download your Pension slip, the SPARSH PPO and Form 16