How can I change or update my login password ?
You can update your password as applicable.
Go to: My Profile > Change Password, and update as applicable.
I have forgotten my login password. What should I do ?
1. You can change your forgotten password. Click on Forgot Password on the Login Screen, and update as applicable
2. You can call the SPARSH Helpline, provide necessary details and access using temporary password provided
3. You can visit the nearest Service Center, provide necessary details and access using temporary password provided
Will login in portal available 24*7 hours ?
Yes. You can access the SPARSH portal anytime & anywhere
Where can I find out the list of service centres in my area ?
The list of active Service Centers is available on SPARSH.
Go To: Contact & Support > SPARSH Near You > Service Center Locator
How can I avail services through Service Center ?
You can visit your nearest Service Center & request for services to be availed by providing necessary identification data for verification.
Verify yourself using OTP sent to your Registered Mobile Number (RMN), or answer a set of Security Questions
Can I be entertained at a Service Center if I visit there without my phone ?
To avail services at a Service Center, you need to verify yourself using OTP sent to your Registered Mobile Number (RMN), or answer a set of Security Questions
Are the services provided at service centre different from pensioner's portal ?
All services available on SPARSH can be availed via Pensioner Portal as well as Service Centers without any charges.
What are the timings of Service Centers ?
Working Hours: 9:30 AM - 6:00 PM (Monday to Friday)
What should I do if I am facing troubles while availing services on SPARSH Portal ?
1. Check internet connection
2. Check browser compatibility
You can alternatively reach out to us via SPARSH Helpline or visit the nearest Service Center to avail services
What should I do if an error message is displayed for 'Services Temporary Unavailable' while using SPARSH Portal?
1. Check internet connection
2. Check browser compatibility
You can alternatively reach out to us via SPARSH Helpline or visit the nearest Service Center to avail services
Exp:55%
Am I eligible for 20% increment in pension on completion of 79 years age as per Supreme court judgement. Thanks with regards.
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