Migration of old data into SPRSH* is NOT clear.

Indian Military Veterans

Dear Veterans

The note titled *Migration of old data into SPRSH* is NOT clear. 

Many are approaching me with apprehensions about this.

Now an officer informed me that he was informed by his bank on 23 Jan 2023 hat he is migrated to SPARSH. His genuine query is “Who will credit my Pension for the month of Jan 2023?”.

It is mentioned in the above note,  unless SPARSH PPO is generated he will not get user ID and Password. It is also mentioned there is some time  gap between collection of data or documents from bank, generation of SPARSH PPO and then sending of User ID and Password. How many days it takes is not clear. 

It is seen on ground that the day the documents or data of pensioner is taken, then the pension paying bank washes off its hands of the pensioner and tells him or he that they will not credit the pension and it will be done by SPARSH. There are cases where the pensioner's data is collected in September 2022 and till Dec 2022 he is not paid. 

I feel there should be a method by which SPARSH should inform the bank that they will credit the pension of that month  when the documents are taken so that pensioner is not put to inconvenience. Then even before SPARSH PPO is generated the pension should be credited into the bank as PCDA (Pensions) Prayagraj have a copy of PPO. Whether bank disburses or SPARSH disburses the pension, the pensioner is not concerned. 

The note mentioned above says *Pension will not be Stopped*. This is not true. On ground there is abnormal delay of three to four months the pensioner does not get his pension after his migration to SPARSH.

The problem today there is inordinate delay in collecting documents or data from banks and remittance of pension by SPARSH.

I have not understood  pension shown in PPO and pension in SPARSH PPO has to be one and the same.

As you know any delayed payment attracts penal interest of 8% on the PDA as per the instruction of RBI. If SPARSH delays in remittance of payment the pensioner is legally correct to demand 8% interest for non payment of pension. 

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My request to you is to impress upon SPARSH team in the office of PCDA (Pensions) Prayagraj not to wait for crediting pension into bank account of pensioner till SPARSH PPO is generated. The day SPARSH collectes the documents by end of the month the pension should be credited without waiting for generation of SPARSH PPO.

The software of SPARSH needs to be modified to see that pension is paid by end of the month whether SPARSH PPO is generated or not.

It is not difficult at all.