SPARSH- LATEST UPDATES FOR ALL DEFENCE PENSIONERS BEING MIGRATED FROM BANKS.

SPARSH- LATEST UPDATES FOR ALL DEFENCE PENSIONERS BEING MIGRATED FROM BANKS.

SPARSH- LATEST UPDATES FOR ALL DEFENCE PENSIONERS BEING MIGRATED FROM BANKS. (UPDATED - 03-MAY-2023)

  A  large numbers of Veterans are being migrated to SPARSH. THERE IS NOTHING TO PANIC – PLEASE RELAX your pension will continue under any circumstances.  Before one is migrated it is essential to update AADHAR CARD / PANCARD  and Email address with your bank. Ensure THAT one uses PINCODE as given on Aadhar  in SPARSH as well. ..............    (CLICK BELOW)

(DO NOT VENTURE ANY CHANGE OF YOUR NAME ON THESE CARDS UNDER ANY CIRCUMSTANCES)

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PCDA (P) has been directed that NO PENSION WILL BE STOPPED ON MIGRATION IF the ALC/MLC had been completed alreasy with bank or on SPARSH. However for others who have been SPARSHED  and if ALC has  not done till today pension may  stop till ALC is completed. Such pensioners are advised to visit any nearby  CSC  to complete ALC if you are affected.

A total of 160000  ALC/MLC are still pending as on date ias such the Pension will not stop

The SBI, PNB, HDFC Bank & BOB have signed a MOU with  MoD to provide service centers in most of their branches spread all over India where pensioners can get the SPARSH services FREE in their CPCs (Common Service Centres)  This will help pensioners who do not have facility to log in themselves located  in remote arears.

 To find a CSC( Common Service Center) near your place a link has been provided in SPARSH  website (defencepension.gov.in)

In Noida PNB Sector-27 has established their CSC..

HOW TO CHECK IF YOU HAVE BEEN MIGRATED TO SPARSH.

Log in to *SPARSH website* htpp://sparsh.defencepension.gov.in)

Go to SERVICES TAB

Go to TRACK

Go to TRACK MIGRATION

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ACTIONS ON RECEIPT OF MIGRATION INTIMATION - STEPS

A.   On migration to Sparsh your pension should be coming from PCDA to your Bank you can get this indication from the SMS of credit received from the Bank.

B.   You should also be getting a SMS from PCDA intimating the migration together with following details:-

Pensioner ID (Same as SPARSH PPO)

User name (Pensioner ID with suffix01)

Password ( Please change after LOGIN)

Advise to contact RO/STN HQ or Call 180018055325 for help

    (In many cases the password has not been received but the SPARSH PPO number has been received - Not to worry one can still go on)

ON RECEIPT OF SMS INTIMATING MIGRATION

The detailed step wise step procedure is available onn our page  as under :- 

Indian Military Veterans

HOWEVER, THE SAME IS ALSO PLACED HERE FOR READY REFERENCE

STEP - 1.  Open the Sparsh Sit - https://sparsh.defencepension.gov.in and click on the LOGIN on top right of the web page. .   Enter your user name* (14 digit) and your  *password* received from PCDA (your user name is your Sparsh PPO number suffixed by 01).   In case the password is not received then click on Fforgot Password option, the window will ask you to key in your user Name, On doing so you will receive OTP o your registered mobile phone. Enter the OTP in the space on the web page. You will receive the initial password on your phone. Now you can log in for the next step with this password.

STEP - 2    click on *I'm not a robot*   on  left side after log in.

STEP - 3.   Change this  password with your own password. ( new Password should have  Capital letter, small letter, special characters @/#/ &, Numbers) The password must have 8 to 12 characters.. Please keep the user ID / password safely written in your diary for future use. 

STEP - 4.   Next - Log out .

STEP - 5.   Again Login using. ( new password.) 

STEP - 6.   *Alert* screen shall come. Read & click *ok* .

STEP - 7.  *Acknowledgement* (Undertaking of Refund of Excess Payment) will come. Read and click *Next* .

STEP - 8.  *Acknowledgement* (Consent to use of Aadhar to avail    Pensionary benefits through SPARSH) will come. Tick  *I Agree* on left bottom   below click *Yes* & click *Next*. 

STEP - 9.  *Acknowledgement* (Consent for receiving notifications on mobile number and email ID) shall come.  Read & click *E_Sign Declaration* .

STEP - 10. *Confirmation* (You will be redirected to C-DAC website to e _Sign the declaration) will come. Read & click *Ok* . 

STEP - 11.   C-DAC screen select  Aadhar Number.

STEP - 12.   *Aadhar No* enter your Aadhaar Number without any spaces.

STEP - 13.   Select Aadhar OTP .  

Declaration Box. Touch and ensure Tick Mark.

*GET OTP.*

*Submit* 

STEP - 14. Here you shall get OTP 6 digit on registered  mobile number of Aadhar FROM AADHAAR WEB SITE. 

        *Enter OTP*  . 

          *Submit*  

           We are processing your request, please wait.... 

STEP - 15.   Once Processing complete *Acknowledgement* shall come.  Below that  'Declarations file  e_signed successfully‘ and be seen. *Submit* click .

Note - TOTP (TIME BASED ONE TIME PASSWORD) At this stage many PENSIONERS are facing problem which is basically that the Aadhaar Server may not be responding in time.     Therefore we suggest that in place of Aadhaar OTP tick mark Adhaar TOTP, The instructions on the right "how to generate TOTP may be read. Here you need to have m-aadhaar app on your mobile installed. Once installed on phone just open the App click on My Aadhaar at the bottom row and delect TOTP in the next screen it will be displayed and the timer will move in circle, Enter this TOTP in the browser , submit and its done.

STEP - 16.  *Confirmation* (Do you wish to submit Declaration?)  *Ok* click .

STEP - 17.   *Acknowledgement* (Your data has been  submitted successfully You will now be redirected to 'Track Status’) .*Ok* click .

STEP - 18.   Next screen that appears - press 'Refresh‘ next  will  come Screen/ information 

STEP - 19.   Log out  and log in 

back again.  (YOU ARE DONE)

STEP - 20.   In the  Screen  touch the three *Line* Next *My Profile* click

STEP - 21    Next  *Manage Profile* click details - *Update Profile*  (Personal, Service, Family, Bank, Other, Nominee, Documents) Check and verify all details, you can correct all the errors here then press Next,  Next , details  

and then click *update*.

 

(Note - To Amend Data : you shall  click  Mark / Symbol in the Action column. Or  left side near Details  you shall see a pencil symbol,  click and  amend /  do corrections.)

            "Now you complete Personal Data Verification (PDV) "

STEP - 22.   Log Out  .  

 You can use the  user name and new password to log in to submit . *Life Certificate*.

Note: 

1.If you use Jeevan Pramaan for Life certificate ensure you select PCDA SPARSH as your banker.

2. If you use Manual Life certificate download it from site ,get is signed by any authority as in the past and then upload the same

Note:- if you are pre 2016 pensioner you will not be allowed to amend personal data, so srl no 20 will be by-passed. However, SPARSH is in the process of opening up this also shortly.

For migrated pensioners who are unable to view their SPARSH PPOs, the same is under process by SPARSH and will be available once finalized by SPARSH.

FEW IMPORTANT LINKS

 Please ensure that the PINCODE you add is same as that of your AADHAR Card

To check list of pensioner whose ALC is

 due https://pcdapension.nic.in/pcda/view-sparshppo.php 

For Future submission of ALC for SBI account holders only sparsh_sbi_pen.pdf (pcdapension.nic.in)

If you don’t receive LOGIN details within 15 days Lodge A Complaint (pcdapension.nic.in) use CPGRM option

CSC Locator  SPARSH (defencepension.gov.in)

To know identification status  SPARSH (defencepension.gov.in)

If you have LOGIN details you can update your mobile SPARSH (defencepension.gov.in)  and  Aadhar Number

ANNUAL LIFE CERTIFICATES -  Pensioners who has submitted life certificates to their Banks/PDAs in Nov 2022, will now need to submit ALC in Nov 2023. The earlier requirement of the same on migration to SPARSH has been done away with. However those who have been migrated but did not submit their life certificates till now may do so on Jeevan Pramaan now.

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SUBMISSION OF LIFE CERTIFICATE BY NRI PENSIONERS  --  NRI pensioners/family pensioners have to submit their life certificate ·for current year through following way/ method as per Proforma No. 5 of Appendix-11 of DPPI-2013 issued by an authorized official of the Embassy /High Commission of India, Consules of Indian Consulates or a Notary Public or an officer on an Indian Public Sector Bank attached to its branch in the country, where the pensioner is residing.

i)      Through e-mails on mail IDs of SPARSH operating groups mentioned  as under:-

sparsharmyco.dad@gov.in       ----   For CO (Army) 

sparsharmypbor.dad@gov.in    ----   For PBOR (Army)

sparshnavy.dad@gov.in           ----   For CO (Navy) & PBOR (Navy)

sparshairforce.dad@gov.in       ----   For CO&PBOR (Air Force)

sparshcivilian.dad@gov.in        ----   For Def Civilian Pensioners

ii)       Through post addressed to the PCDA (Pensions) , Prayagraj- 211014 (U.P.)  India

FORM NO. 5

(Referred to in Para 68 and 72.4 (Vi) 

Life Certificate

Certified that Shri / Smt ........  ............................................... holder of PP0 No. ............................ .......... ................ PS NO. / TS

NO ..... ` .............  ....    ...   issued By ............  .................. ....... is alive on this date ...........  2023.

Station ...............                                 Signature ..................................... ....

Name .....  ...-............  ...................     

Date ....                         seal                Desigration Qf Authorised Officer ........   

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