Streamlining Action on Pension grievances-uploading of replies given by the Ministries/Departments to the petitioner on CPENGRAMS No. 55/6/2015-P&PW(C) Government of India Ministry of Personnel, P.G. & Pensions Department of Pension & Pensioners’ Welfare 3rd Floor, Lok Nayak Bhawan, New Delhi, the 29th September, 2015 OFFICE MEMORANDUM Subject: Streamlining Action on Pension grievances-uploading of replies given by the Ministries/Departments to the petitioner on CPENGRAMS. It has been observed that in most of the cases of pension related grievance, the Ministries/Departments/Organizations do not upload the replies to the petitioner on the portal and close the cases. It is therefore requested that in case, any letter or orders etc, are issued by the concerned Ministry/Department/Organization for redress of the grievance or for not acceding the request of the petitioner for valid reasons, the same may also be uploaded on the portal CPENGRAMS. It is again reiterated that since effective grievance redress mechanism is a priority of the Government, the quality of disposal is important and a well reasoned speaking reply should be furnished to the petitioner before closure of grievance an a copy of the same be uploaded on CPENGRAMS, (Seema Gupta) Deputy Secretary to the Government of India Tel: 24624802 Signed copy
Important Links to read the information published by Govt of India, MoD –
- Ministry Of Defence
- Department of Ex-Servicemen Welfare
- Directorate General Resettlement
- Central Organization ECHS
- National Portal of India
- Directorate of Indian Army Veterans
- Directorate of Air Veterans
- Uttar Pradesh Punarvas Nidhi
- Directorate of Sainik Welfare & Rehabilitation, Uttarakhand
- Sainik Kalyan Nideshalaya, Bihar
- Directorate of Sainik Welfare, Chattisgarh
- Nideshalaya, Sainik Kalyan evam Punarwas, Uttar Pradesh
- Department of Sainik Welfare, Rajasthan
- Sainik Welfare Department, J&K
- Directorate of Sainik Welfare, Assam
- Department of Sainik Welfare, Sikkim
- Ministry of Child & Women Development
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Pensioners of the Armed Forces are different from pensioners of other departments of the Government of India. Some rules and regulations apply to public services. In order to sensitize them about the various rules, regulations, government programs related to ex-servicemen and the various social assistance programs for families of ex-servicemen, we refer to the government instructions on this subject. , published information on related topics. Here, we will discuss SPARSH, CSD, ECHS, OROP, family pension, disability pension, Service pension, re-employment with life certificate and other welfare activities to increase the awareness of beneficiaries.
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KS RAMASWAMY
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Sep 30, 2015
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Streamlining Action on Pension grievances-uploading of replies given by the Ministries/Departments to the petitioner on CPENGRAMS
Streamlining Action on Pension grievances-uploading of replies given by the Ministries/Departments to the petitioner on CPENGRAMS
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