Indian Military Veterans
SPARSH - ALL THAT WE
MUST KNOW (UPDATED ON 08 Oct 2022)
SPARSH- IMPORTANT
INFORMATION FOR ALL PENSIONERS.
(This Post is being
regularly Updated by us based on latest info from various resources. One
can share own experience with the Bigger Family of Veterans at the end of this
Post or by email to exservicemen2009@gmail.com..)
Please note that all our
Pension processing is meant to be transferred from the Banks to SPARSH portal
of PCDA (P) Allahabad without any exceptions. All Post Jan 2016 pensioners have
been migrated to SPARSH. The earlier lot is also being migrated gradually. The
SBI, PNB, HDFC Bank & BOB have signed a MOU with MoD to provide service
centers in most of their branches spread all over India where pensioners can
get the SPARSH services FREE. The banks will charge CGDA some nominal fee for
this service. This will help pensioners who do not have facility to log in
themselves loc in remote arears
1. When your
account is migrated from the Bank's CPPC to PCDA (P)’s SPARSH you will get an
SMS giving your username and password for SPARSH Login at portal
https://sparsh.defencepension.gov.in/ . Ensure that you save .. this
information and use it for registering on the SPARSH portal. All details on
SPARSH - are available on the PCDA portal https://pcdapension.nic.in ›
pcda › oc-sparsh ( Also ref their Circular No 647). This youtube video
also carries some details - https://youtu.be/o4SEhl21HDg
2. PROGRESS SO FAR
2.1. The
first phase of Migration of Pension from Legacy System to SPARSH was commenced
wef 17 November 2021. During this phase around 5 Lakh Post 2016 Defence
Pensioners (From Jan 2016 to Aug 2021) were migrated to SPARSH by the April
2022. As in Oct 22 the migration of pre 2016 pensioners has also begun and is
likely to be completed by end Dec this year (2022).
2.2 Some of
the Migrated Pensioners have also received e-mail/SMS from SPARSH regarding
creation of their SPARSH account, Pensioner Id, Username & Password to
login their portal. It is therefore paramount that we as Veterans understand the
SPARSH methodology and learn the same on your laptop. Brig Bansal has shared at
the end of this post how to log into the SPARSH acct.
2.3. In due course
of time, every SPARSH Pensioner will be allotted with a 12 digit Pensioner ID
number. It should be kept in mind that, your 12 digit Pensioner ID is your
SPARSH PPO No too. Another important fact is that, if you add 01 to your
Pensioner ID as Suffix, then this 14 digit number will be your SPARSH Username
to login your SPARSH account. For example, if your Pensioner ID is 236201500203,
then your SPARSH PPO No is also the same 236201500203 and your Username
is 23620150020301 (NOTE ADDING 01 in the End).
Caution. The Password as forwarded by SPARSH, is a System
Generated Password & it should be changed immediately and a new Strong
Password should be created by the Pensioner for the Safety & Security of
his SPARSH Account. Doot forget to note it down in your diary should you forget
which is most likely at our age.
2.4. Now
let's analyse how the SPARSH PPO number is allotted to the Pensioners. Actually
the SPARSH PPO number is assigned in a logical way and here each digit has its
own indication.
2.5. The
SPARSH PPO No is a 12 digit number. Out of 12 digits, the first three digits (from
L to R) indicate the Service and Category of the Pensioner. Here Service refers
to - Army, Navy, Air Force & Defence Civilian and Category refers to -
Officer & Personnel Below Officer Rank (PBOR). Details of the same is
enumerated below --
101 - Army Officers
102 - Army officers of
AMC, RVC, MNS, ADC & TA
201 to 250 - Army PBOR
301 - Navy Officers
401 - Navy PBOR
501 - Air Force Officers
601 - Air Force PBOR
402 - Defence Civilian
Officers
701 - IDAS (Indian
Defence Accounts Service) Officers
801 - Defence Civilian
PBOR.
2.6. For
further clarity of the above facts, let's take an example of a SPARSH PPO No,
so to say - 236201500203. For better understanding, let's re-arrange the 12
digits of this PPO number will be - 2 36-2015-00203.
(a) The 1st
digit ( 2) indicates the Pensioner is from Army (because 1 & 2 is allotted
to Army). And the 2nd & 3rd digit ( 36) indicate the Record office of the
Pensioner. Record Offices of the Army have been allotted Code numbers from 01
to 50. In this series, 36 is allotted to AEC Records. Hence 236 indicates that,
this PPO belongs to an Army Pensioner & his RO is AEC Records. Some
other Record Offices have been allotted the following codes -
ASC (S) Records - 40
ASC (MT) Records - 41
MEG Records - 22
and so on......
(b)
4th to 7th digit ( 2015) indicate the Year of Retirement of the
Pensioner.
(c)
8th to 12th digit, that means the last five digits indicate the Running
serial number of PPO. In this case it is 00203
2.7.
Further, when the first Corrigendum PPO is generated, 01 is added with
the PPO number as suffix. For Example: 236201500203-01 . If second
Corrigendum PPO is generated 02 will be added as suffix and so on.....
2.8. Action to be taken
by Pensioners after getting message from SPARSH :-
(a) Open the
SPARSH Website by typing - sparsh.defencepension.gov.in and once the
Website is opened, Login to your SPARSH Account by using the valid Username
& Password as forwarded to you through email/SMS by SPARSH.
(b) Change the
Password & create a Strong Password as per the instructions given
therein.
(c) Next important
task is PDV (Pensioner Data Verification). Unless & until your PDV is not
completed, you can't proceed into your SPARSH Account.
(d) After
completion of PDV, check your Pending Personal Data like Aadhaar, PAN, Home
address etc. If not updated, complete the same.
(e) Once your Aadhaar
& PAN is updated in your SPARSH Account, submit your DLC (Digital Life
Certificate).
IMPORTANT It should be borne in mind that, your DLC
can only be submitted successfully in SPARSH, if your Aadhaar has already been
updated in your SPARSH Account, otherwise not.
2.10 We thank
the SPARSH Pensioner of the First Phase Migration who has very kindly
shared this information out of his experience.
3. SPARSH SOME IMPORTANT ASPECTS
3.1. What is the SPARSH
? (System for Pension Administration (RAKSHA) (SPARSH) SPARSH is the acronym used for “System for Pension
Administration Raksha” and is an integrated system for automation of sanction
and disbursement of Defence Pension.
3.2. What does it imply
? Physically your pension account remains in the same bank
& branch but the processing activity which was being done by the bank’s
CPPC gets shifted from the Bank to SPARSH under the aegis of PCDA(P) Allahabad.
In effect it means that all activities related to your pension will now be with
PCDA wef 01 Sep 2021.
3.3. How is it being implemented?
3.4. For Veterans and
Veer Naaris:
i. In July
2022 all Pensioners (Pre Sep 2021), of all Private & Nationalized
Banks have been migrated from CPPC to SPARSH controlled by PCDA(P) Allahabad
for disbursement of pension. Fifty percent of 30 Lakhs accounts of Defence
Pensioners were transferred to SPARSH intially and the balance were planned wef
March 2022.
ii. Thereafter banks
CPPCs will have no role in the disbursement of your pension or redressal of any
of your grievances related to your pension or accepting your life certificate.
4. FOR SERVING PERSONNEL
4.i. SPARSH
is applicable to all retirees wef Sep 2021 onwards.
L That means those
who are retiring wef Sep 2021 onwards, their pension documents have to be
processed on line through SPARSH by respective Defence accounts sections
through PCDA (P) Allahabad.
ii. It means an
individual has to forward hard copy of his documents to respective Defence
accounts as earlier and to be forwarded through mail, on id provided to
respective records (for JCO & Ors etc.).
iii. Thereafter it will
be uploaded online through SPARSH. Hence no more hard copies to be forwarded to
PCDA (P)
Allahabad, as it used to
be done earlier. Where many times there used to be delay in reaching documents
to the concerned officer, documents used to get misplaced.
iv. All these retirees
are and future retirees will be getting their pension through SPARSH.
5. Some Points/
Implication of the Changes:
a. Portal operating
agency being CDA Pension, Allahabad, all PPO numbers are expected to be
regenerated starting with numbers 101.....old PPO numbers are likely to be
superseded.
b. All officers who have
received their user ID and Password from PCDA pension Allahabad to log in at
sparsh.defencepension.gov.in and validate their basic data.
c. Henceforth pension
will be credited on the last day of the month.
d. If a new PPO number
is allotted, kindly resubmit your Life certificate NOW with the new PPO number
and select SPARSH as the pension disbursing authority.
e. Important: Once your
pension is transferred to SPARSH, every individual will get a USER NAME
& PASSWORD message on their mobile to LOGIN ON SPARSH. Please save that
message and once you login on SPARSH you can create your new password for
security. This is just like logging into a bank site for checking our Salary
slip and other issues related to our pension. However your pension account with
the bank will remain the same.
f. Important: Once
transferred to SPARSH - your PPO, corrigendum. Form 16. Life Certificate
Pension slip, lodging of grievances - all will be on SPARSH. Hence please save
your Login User ID and Password.
6. Updated PCDA SPARSH
helplines & TOLL-FREE
Mobile 18001805325
05322421877
05322421879
0532242188
NOTE - As
per the reports received no consent will be taken from pensioners for migration
to SPARSH. A LINK was INCLUDED AS IN
JUN 2022 BUT WAS NON-OPERATIONAL, . It seems that this has since been dropped.
7.
PERSONAL EXPERIENCE OF BRIG JK BANSAL
Brig JK Bansal, Signals,
had shared his experience in adopting SPARSH as follows to make a start on
the web site ...
To check the status of
migration into SPARSH, following steps are requested:-
(a) Go to PCDA (P),
Allahabad website through link https://pcdapension.nic.in/pcda/index.php.
(b) You will see a Tab -
Migration onto SPARSH which contains
Sub Tab- Check Status.
(c) You will be taken to
new page which show- will know your
SPARSH PPO.
(d) You can check your
SPARSH PPO by feeding any one out of
three drop down fields:-
(i) ePPO
No.
(ii)
*Personal No* .
(iii) Bank
Account Number.
(e) In the second field
i.e. Enter Option Value, ie. Your bank account number. enter details
of fields selected and after the image verification, click submit.
(f) You will be able to
see your PPO details on the screen
including the SPARSH PPO
No, if migrated.
(g) The SPARSH PPO No.
becomes your login id by suffixing
01 i.e. at the end
of your SPARSH PPO number* .
(h) Please login into
the SPARSH website at URL --
https://sparsh.defencepension.gov.in and
use forgot password to
generate your password.
(j) Now the Pensioner
would receive a message on registered mobile number which would contain
the password for login.
In my case when I
used forgot password a window popped up indicating my user id and the password.
I found that I have been migrated from October 2021, I have not got my pension
for the month of April because of the life certificate which was supposed to be
submitted by 31 March 22. I had given my life certificate to my bankers ICICI
Bank in November 21 but since it is not a PSB therefore I think it is not being
considered valid.
For downloading
the manual life certificate go to services
> identification > manual life certificate, you can
download the manual life certificate and get it signed from the authorised
persons, you need to upload it which I have done.
The site is quite user
friendly and provides all details which can be seen after login including
pension slips, pension details etc.
MANY
PENSIONERS DID NOT RECEIVED THEIR PENSION AFTER SHIFTING TO SPARASH.......
Please note the reason..
1. Large number of
defence pensioners have not received their pension for April 2022.
2. The main reason is
NON Submission /wrong submission of Digital Life Certificate.
3. Life Certificate had
to be submitted by extended last date of 31 Mar 2022.(Irrespective whether done
in Nov 2021 to the bank).
4. *Wrong Life
Certificate*. Some pensioners have submitted Digital LC on Jeewan Pramaan Patra
Website by selecting their Bank as Pension Disbursing Authority.
5. The correct selection
is
Pension Sanction Agency:
Defence PCDA(P) Allahabad
Disbursing Agency:
SPARSH:PCDA(P) Allahabad
6. The SPARSH PPO
number, sent by PCDA(P) via SMS as *Pension ID* (12 Figure Number) had to be
filled and not the old PPO number.
7. All affected
pensioners are required to re submit their Life Certificate( Digital/Manual) so
that their pension is resumed.
8. Please see the
attached screenshot for correct settings in drop down menu for Digital Life
Certificate.*(To be told to the postman)*
9. The cost of
submitting DLC via nearest post office is Rs 70 only.
10. Having an Aadhar
Linked mobile is necessary for DLC for OTP verification.
NOTE -- Pensioners can
submit Manual Life certificate to PCDA, the format is available under services
on the SPARASH web site mentioned above (https://sparsh.defencepension.gov.in) after
log in.
2. Officers Authorised
to sign Life Cerificates
Life certificates
issued/signed by one or other of the following authorities/persons can be
accepted:
i. A serving or
pensioned person exercising the powers of a Magistrate under the criminal
procedure code (Act-V of
1898).
ii. A registrar or
sub-registrar appointed under the Indian Registration Act 1908 (XVI of
1908).
iii. A Gazetted
Officer.
iv. A Munsif.
v. A police officer not
below the rank of Sub-Inspector incharge of Police station.
vi. Master, a
Departmental Sub-Post Master or an Inspector of Post Office.
vii. Officers of the
Reserve Bank of India and other PSBs in respect of pensioners drawing
pension from
Banks.
viii. The head of the
village Panchayat, Gram Panchayat or Head of an executive committee of a
village.
ix Retired
Commissioned officer of the Armed Forces in respect of pension bill form
HOW TO LOG INTO THE
LOCATION OF THE MANUAL LIFE CERTIFICATE...
log in at
http://sparash.defencepension.gov.in
you will see your
personal particulars
Initiate request after
down loading MLC
pxrocessing then download option will come, download as pdf and see your certificate. check all details.. note the nextdate of submission.
- Services available on SPARSH for Pensioners/family Pensioner.
- How to change password on SPARSH.
- How to perform PDV on SPARSH.
- How to manage profile & perform identification including tracking.
- How to view PPO/Corr. PPO/LPC/Pension slip etc.
- How to lodge grievances on SPARSH(Payment related).
- Identification process in SPARSH
- Role of HOO(initiator and verifier) under SPARSH
- How to initiate Family Pension ( after disqualification of existing pensioner) on SPARSH
- How to intimate death of Pensioner on SPARSH
- Departmental Admin creation of new users.
- Departmental Admin, Editing/Updating of user details.
- Departmental admin, Swapping of users to posts.
SPARASH LOG IN KAISE
KAREN - https://www.youtube.com/watch?v=-vSdCY6bF9A
SPARASH DATA
VERIFICATION https://www.youtube.com/watch?v=wQGAqkRLEIo OR
https://www.youtube.com/watch?v=HofyOeHUr9g
SPARSH - HOW TO
CREAT LOG IN AND PASSWORD -- https://www.youtube.com/watch?v=Hzp6RgaNkdA
Life certificate Submit
to PCDA Sparsh Pension On Mobile |
PCDA Sparsh submit Life certificate :--
https://www.youtube.com/watch?v=K8s_X5IrWbE
KINDLY NOTE THAT YOUR OWN EXPERIENCE, REMARKS AND
COMMENTS ON "SPARSH" ARE MOST WELCOME WHICH CAN BE SHARED WITH OUR
LARGE FAMILY OF VETERANS , BY PLACING THEM AT THE END OF THIS PAGE DIRECTLY OR
THROUGH EMAIL ADDSD TO MGR.GRPS@GMAIL.COM WITH SUBJECT " COMMENTS- SPARSH
FOR UPLOADING HERE.
PLEASE END YOUR COMMENT WITH YOUR RANK AND NAME AND EMAIL ID FOR US TO
GET IN TOUCH WITH YOU . THANK YOU OUR DEAR VETERANS.
*******
END *******
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