SPARSH - LATEST PROBLEMS RAISED FOR OUR VETERANS
Nowadays, when a Veteran expired, and whose pension account is migrated to SPARSH, we have to report the Death event to Sparsh online. Then Initiate family pension.
Here for confirmation of death, we have to upload the Death certificate and Bank details to Sparsh and we get the Token Number for following up. This is the procedure.
Now, we came across two cases, where the Veterans name is different in Death certificate and PPO.
For Example:
Name in PPO: PICHANDIMUTHAIAH and
Death Certificate only MUTHAIAH.
When we up loaded the death certificate, it is rejected. Hence, we could not go for Initiate Family pension option. Thus, the switching over to family pension is held up.
MUTHAIAH AND PICHANDI MUTHIAH pertains to one and the same person-
Waiting for the Dual Name certificate, no idea whether the dual name certificate will be accepted or not. THIS IS THE POSITION.
Dear Veteran brothers, and our ESM associations,
may please note this happening . You are all requested to guide the NOK or the relatives of the deceased veterans when you attend the funeral function, , to obtain DEATH CERTIFICATE WITH THE NAME AS IN TH PPO ONLY. Also the name of spouse as in the PPO to avoid such hardship at later stage so as to have a smooth switch to family pension.
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